Accurate as of 2025-10-14
Next Level Pro is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We believe every person has the right to live with dignity, equality, comfort, and independence.
Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content accessible to people with a wide array of disabilities and are the benchmark for digital accessibility worldwide.
We strive to make our website and course content accessible by:
Platform Design: Maintaining a website structure with clear, consistent navigation and proper heading hierarchies to facilitate navigation by screen readers and keyboard users.
Keyboard Navigation: Ensuring all interactive elements, buttons, and form fields can be accessed and operated entirely using a keyboard.
Readability: Using clear, high-contrast text and a readable font size across the platform.
Time-Based Media (Audio Course): As an audio course, we recognize the need for alternatives.
Regarding the Manuscript (Transcripts): Due to the proprietary and high-value nature of our course content, we do not provide full, downloadable manuscripts (transcripts) of the audio lessons to all users.
Instead, we are committed to providing individualized accommodation for students with hearing impairments. If you require a text alternative to access the course content, please contact us directly. We will work with you privately to ensure you receive the necessary access in a secure, non-transferable format (e.g., a view-only, time-limited document within the platform) to protect our proprietary content.
Focus on Clarity: The course is delivered in short, engaging lessons ("stories") to maximize understanding and retention for all learners.
While we strive for WCAG 2.1 Level AA compliance across all areas of our platform, we are aware that some minor issues may occasionally exist as features are updated or third-party integrations are used.
We view accessibility as an ongoing effort, not a static goal. We are continually auditing our platform and training our team to ensure the best possible experience.
We welcome your feedback on the accessibility of the Next Level Pro website and course content. If you encounter any barriers or require specific accommodations to access the course, please let us know.
Contact Details:
Subject Line: Accessibility Concern
We try to respond to feedback within 5 business days and will work with you to provide the information or access you need.